Privacy Policy

Last updated August 20, 2026

1. What We Collect

When you request service through HireSafari — on our website, on a partner company's branded request page, or by calling our service line — we collect the information needed to coordinate your service visit: your name, phone number, email address, service address, a description of the issue, preferred timing, and any photos or videos you choose to share.

During and after the visit, the platform stores job records such as technician notes, diagnosis, work performed, invoices, payment status, and reviews.

2. How We Use Your Information

To create, dispatch, track, document, and invoice your service request.
To connect you with the independent local service partner performing the work.
To send you service notifications by email and SMS text message (see Section 3).
To improve the platform using aggregated, de-identified operational data.

We share your request details with the service partner assigned to your job so they can perform the work. We do not sell your personal information.

3. SMS Text Message Notifications

With your consent, HireSafari sends transactional text messages about your service request: a confirmation with your tracking link, technician status updates (such as visit confirmed, technician on the way, technician arrived), and completion or invoice notifications.

Consent is optional and is not a condition of purchase or service. You opt in by checking the optional, unchecked SMS updates box on our request form. If you decline, your service request proceeds normally and updates are available by email and on your tracking page.
Message frequency varies based on your service activity (typically 2–6 messages per service visit).
Message and data rates may apply.
Opt out any time by replying STOP to any message. Reply HELP for help, or contact info@hiresafari.com.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.

4. Location Information

Technician location is collected only with the technician's permission and only in connection with an active job (for example, when marked en route) so customers can see visit progress. It is not used for continuous background tracking.

5. Payment Information

Online payments are processed by Stripe. HireSafari does not store your full card number. Stripe's privacy policy applies to payment processing.

6. Data Retention and Your Choices

Service records are retained to provide service history, warranty documentation, and legal compliance. To request access to or deletion of your personal information, email info@hiresafari.com. We will honor applicable legal requirements, though some job and payment records may be retained where the law requires.

7. Contact

HireSafari — Broward County, Florida
info@hiresafari.com